CORONVIRUS STATEMENT

22 March UPDATE

WE ARE NOW CLOSED FOR BUSINESS

Due to the unfolding situation with Coronavirus (COVID-19), we’re very sad to have to let you know we’ll be temporarily closing with immediate effect

We have to follow advice from the NHBF (National Hair & Beauty Federation) who are being guided by our government in regards to Social distancing

For 30 years, my mission has been to serve you – and rest assured, that will continue to all my clients including our brides however I cannot fulfill or make appointments for the next 12 weeks.  Over the coming days we’ll be exploring ways to keep you all updated as guidelines are changing daily, I will be contacting those who’s wedding dates fall within this time frame & who have trials appointments booked.

Take care of yourselves and your loved ones , I look forward to welcoming you back into my diary when the time is right.

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Please accept my full apologies for delaying this update in our Terms & conditions covering this unprecedented difficult period for all of us

Like all of us, and as a sole trader its exceptionally difficult to decide what is the best way forward for Brideshair whilst Covid19 is prevalent in our area. After discussion with a legal representative my decision is as follows;

• Brideshair will fully honour a bride’s non-refundable deposit if they or an important member of their wedding party become sick with the coronavirus and the wedding has to be rescheduled
• Brideshair will fully honour a bride’s non-refundable deposit if your venue closes for a short period & your date has to be postponed & be rescheduled due to the coronavirus
• in the event Brideshair has another wedding booked on this second date we are prepared to refund 50% of your deposit – due to having to cover some of our costs & cannot be expected to be completely be out of pocket after the time invested to each of our brides
• In the event I the sole trader of Brideshair becomes sick 100% of your securing deposit will be refunded if we are unable to appoint an alternative stylist for you.

Whilst I appreciate the virus has not peaked – we ALL have to be more vigilant in our own hygiene & where I am continuously visiting ALL ages within my business, I am sterilising all equipment (as usual) and in addition washing hands more – on arrival, during your appointment & on leaving.

I am, where possible keeping it at a full minimum NOT to touch surfaces where I visit & only use ALL my own equipment which as stated earlier is sterilised on a regular basis

PLEASE DO NOT feel awkward in having to reschedule a trial – if you are unsure please let me know immediately if you or a person you live with  feels unwell / has symptoms & let me take the decision – as in my personal circumstances I have 2 elderly parents I am caring for who at present one is in hospital !

To place a more positive NOTE

We are positive in thinking your wedding will go ahead as planned & we pray for all we stay safe & well alongside our loved ones

THANK YOU ALL for your support and understanding We hope to be part to your special day!

Brideshair is an award winning, fully qualified bespoke hair-styling company based in Dorset. When you book Brideshair you book Tracy not any other hairdresser. Tracy is Brideshair!

Tracy will travel to your private residence or required civil ceremony venue, offering a one to one service for you and your bridal party on your wedding day. Brideshair (Tracy) has over 36 years in the industry 26 years of which she has been a sole trader. Brideshair is more than just a hairdressing service. When you choose us we are there for you for the entire run up to your wedding day and we stay with you the full morning if required. Part of being a stylist doesn’t stop at being a hairdresser and on request I’ll help you into your wedding gown, being there to help make your dream come true from start to finish, ensuring you are comfortable from hairstyle to high heels.

Is your date available?